If you’re looking for health insurance, there’s a good chance you've seen plans from Cigna and Aetna. They are two of the largest health insurance companies in the country, with extensive provider networks, decent plan variety, and extra membership perks and discounts.
Our researchers compared each insurer's 澳洲幸运5开奖号码历史查询:Affordable Care Act (ACA) and 澳洲幸运5开奖号码历史查询:Medicare Advantage plans. Aetna had higher 🐻overall customer satisfaction with its ACA plans, including winning awards in several regions. It also provides extra discounts and same-day care through CVS pha๊rmacies, thanks to the two companies’ partnership.
On the🐟 other hand, Cigna has some of the lowest costs for Medicare Advantage plans in the country, though it doesn’t sell nationwide like Aetna does. Ultimately, the right fit for your insurance needs depends on a number of factors. Read on to see how Cigna vs. Aetna compare.
At a Glance | ||
---|---|---|
Aetna | Cigna | |
ACA Policy Types Available | HMO, PPO, EPO | HMO, EPO |
ACA Metal Levels Available | Expanded bronze, silver, gold | Bronze, expanded bronze, silver, gold |
ACA Availability | 12 states | 17 states |
ACA Costs | Middle of the 9 companies we collected quotes for, and nearly even with Cigna | Middle of the 9 companies we collected quotes for, and nearly even with Aetna |
Medicare Advantage Availability | 47 states | 29 states |
App | Yes | Yes |
Customer Satisfaction (Avg. NCQA Rating Out of 5 Stars) | 3.46 | 3.28 |
Discounts and Savings | Yes | Yes |
Investopedia Lists It Appears On | 澳洲幸运5开奖号码历史查询:Best Medicare Advantage Plans, 澳洲幸运5开奖号码历史查询:Best Health Insurance Companies, 澳洲幸运5开奖号码历史查询:Best🦩 Affordable Health Insurance Comဣpanies, Best Health Insurance Companies for the Unempl𒉰oyed, Best Health Insurance Companies for the Self-E📖mployed | Best Medicare Advantage Plans |
Aetna
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Aetna
Discounted care and same-day visits💙 at CVS clinics
Highly rated mobile app for plan management
Won awards foꦫr customer satisfaction in several regions
All ACA plans eligible for the full 澳洲幸运5开奖号码历史查询:premium tax credit
Only sells ACA plans in 12 states
Higher copayments for ACA plans than Cigna
Offers plans in fewer ACA metal tiers
Aetna first opened in the 1800s as the Aetna Life Insurance Company. It later expanded into selling health insurance and became one of the largest insurers in this market. In 2018, Aetna became a subsidiary of CVS and is now part of the CVS Health brand. Aetna sells a wide range of health insurance plans, including:
- Individual ACA plans
- Medicare plans, including Medicare Advantage and prescription drug plans
- Dental insurance
- Vision insurance
- Employer health insurance
- Group supplemental coverage for accidents and critical illnesses
Cigna
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Cigna
Comp🌜etitive overall costs for Medica💖re Advantage plans
Low copayments on ACA plans
ACA plans limit you to in-network providers
Only sells ACA plans in 17 states and Medicare Advantage plan𒁃s in 29
U🎃ser complaints about the mobile app functionality
Cigna formed in 1982 through a merger of Connecticut General Corporation (CG) and INA Corporation (INA). INA launched in 1792 and was one of the first insurance companies in the United States. Today, Cigna Group is a global insurance company with more than 178 million customers. In the United States, it sells:
- Individual ACA health insurance plans
- Medicare plans, including Medicare Advantage and prescription drug plans
- Dental insurance
- Vision insurance
- Supplemental health plans
- Behavioral health and wellness plans
Aetna vs. Cigna: Policy Types
Aetna | Cigna | |
---|---|---|
ACA Policy Types | HMO, PPO, EPO | HMO, EPO |
ACA Metal Levels | Expanded bronze, silver, gold | Bronze, expanded bronze, silver, gold |
澳洲幸运5开奖号码历☂史查询:Individ൲ual ACA health insurance plans come in different policy types. Fir꧑st, the policies use a metal name to broadly show the level of coverage provided. Bronze and catastrophic plans cha༒rge a lower premium but have higher out-of-pocket expenses if you need care. On the other end are gold and platinum plans. These plans charge a higher premium but have lower out-of-pocket expenses when you need care. In addition, an ACA plan will list the type of network for seeing providers:
- A 澳▨洲幸运5开奖号码历史查询:health maintenance or🥂ganization (HMO) requires you to stay in-network unless you have an emergency. You also need to get a referral from your primary care provider before you can see a specialist. Typically, HMO plans charge the lowest premiums of the policy types.
- An 澳洲ᩚᩚᩚᩚᩚᩚᩚᩚᩚ𒀱ᩚᩚᩚ幸运5开奖号码历史ꦉ查询:exclusive provider organization (EPO) policy also requires you to stay in-network for care. However, you can see a specialist without a referral. These plans are relatively inexpensive but could charge a higher premium than an HMO.
- A 澳洲幸运5开奖号码历史查询:preferဣred provider org🦋anization (PPO) allows you to see out-of-network providers. You typically pay more out of pocket when you go out of network. PPOs also usually charge higher premiums than other policy types.
More Aetna Policy Types
Aetna has a good selection of ACA policy types. It offers a range of metal levels going from expanded bronze to gold. Aetna also sells ACA plans with all thr🧜ee of the most common provider net𝓰works. Given this range of options, you can likely find a policy within your budget and desired provider network.
Besides ACA plans, Aetna sells dental, vision, and pharmacy plans, including those coordinating with CVS. Aetna sells group employer health insurance plans and supplemental benefits, which pay for extra costs from accidents and critical illnesses.
Aetna serves the Medicare market as well. It sells 澳洲幸运5开奖号码历史查询:Medicare prescription drug plans🥃ꦅ (Part D), 澳洲幸运5开奖号码历史查询:Medicare Supplement plans, and 澳洲幸运5开奖号码历史查询:Medicare Advantage plans.
More Cigna Policy Types
Cigna has a decent selection of ACA policy types. It has a slightly better range of metal levelsဣ, including a bronze option missing from Aetna. However, Cigna only offers plans using an HMO or EPO provider network. If a doctor is not part of the Cigna network, you cannot see them except for emergencies.
Like Aetna, Cigna has many policy types besides ACA plans. It sells dental insurance, vision insurance, and behavioral health and wellness plans. It sells supplemental health plans to cover gaps in health insurance, like payment for 澳洲幸运5开奖号码历史查询:deductibles. Finally, Cigna offers group employer health insurance.
C♚igna also sells Medicare insurance plans, including prescription drug plans, Medicare Supplement plans, and Medicare Advantage 𒁏plans.
Aetna vs. Cigna: Price Comparison
Aetna and Cig🍎na are very similar in overall costs for ACA plans. Our researchers determined this by collecting quotes for bronze and silver plans in Hialeah, Florida, and El Pasಞo, Texas. We considered all plan costs, including premiums, deductibles, and copayments.
Based on these factors, Aetna and Cigna received near-identical scores. However, the cost of your coverage wi🙈ll depend on your unique situation and location. Your results could be different. Here’s more on how the price comparison broke down.
Cost by Age
Aetna quoted lower overall premiums and deductibles for all age groups. Aetna outscored Cigna by a much wider margin for younger appꦯlicants: 25-year-olds, 35-year-olds, and 45-year-olds. The costs were more similar for applicants who are 60 years old, but 🎃Aetna still quoted lower overall costs than Cigna.
Cost by Plan Type
We collected quotes for 澳洲幸运5开奖号码历史查询:bronze, silver, and gold plans to create a score for overall costs (premiums and deductibles). Once again, Aetna outscored Cigna by quoting lower overall costs for all three plan types. The gap between the two companies was much higher for bronze plans. The quoted cost of si𒉰lver and gold plans was much closer, but Aetna still quoted lower overall costs.
Cost by Copays
A 澳洲幸运5开奖号码历史查询:copayment is a charge for each time you see your doctor or another medical provider. Thi﷽s is on top of the deductible. Cigna quoted lower overall copays and received a significantly better score than Aetna in this category. If you see your doctor frequently durin♓g the year, you could spend considerably less on copays using Cigna versus Aetna.
Aetna vs. Cigna: Availability
Aetna | Cigna | |
---|---|---|
ACA State Availability | 12 | 17 |
Aetna and Cigna do not sell ACA plans nationwide. Whether you c𓄧an access either company’s plans depends on where you live. Cigna has wider availability. It sells ACA plans in 17 states, versus Aetna, which only sells ACA plans in 12 states.
However, Aetna has an expanded reach thanks to its partnership with CVS. You could receive discounted care from any CVS MinuteClinic if you have an Aetna health insurance plan. MinuteClinics provide checkups, screenings, and treatment for minor illnesses and injuries. You can get in-network care at CVS while traveling outside your home state.
With Cigna, you need to be careful about receiving care while traꦐveling out of network. Its ACA plan types do not cover seeing out-of-network providers except for emergen✅cies.
Medicare Advantage: Aetna vs. Cigna
Aetna | Cigna | |
---|---|---|
State Availability | 47 | 29 |
NCQA Rating (Out of 5 Stars) | 3.83 | 3.5 |
Average Premium | $16.73 | $6.81 |
Average Drug Deductible | $107.43 | $23.96 |
Average Out-of-Pocket Expenditure | $5,566.89 | $5,279 |
澳洲幸运5开奖号码历史查询:Cigna’s Medicare Advantage plans stand out, especially if you are on a budget. Cigna has exceptionally low average premiums and drug deductibles. It outperformed Aetn🌸a, as well as numerous other insurers, in terms of c💦ost. The drawback is that Cigna only sells Medicare Advantage plans in 29 states, not nationwide.
澳洲幸运5开奖号码历史查询:Aetna’s Medicare Advantage plans do have their positives. The company received a higher NCQA customer satisfaction rating on average for its Medicare Advantage plans than Cigna. Aetna also sells Medicare Advantage plans in 47 states. While Aetna has higher costs than Cigna, it’s still competitive compared to other i🧸nsurers.
Aetna vs. Cigna: Policy Management
Aetna and Cigna each offer a website and a mobile app to manage your health insurance ౠpolicꦺy. Here’s how they stack up.
Aetna Policy Management
You log into your Aetna health insurance policy using its website. Aetna also provides a mobilཧe app called Mobile Health. Through these portals, you can review and pay claims, find healthcare providers, and get medication cos🌜t estimates.
Aetna received excellent reviews for its mobile app. It has a 4.7/5.0 score at the Apple App Store and a 4.6/5.0 with Google Play. Reviewers seemed pleased with the app's design and ease of use. Some reviewers also said they found it much easier to use the app than Aetna’s website.
Cigna Policy Management
You can log into your myCigna account using its website and mobile app. Your online Cigna account lets you get digital ID cards for proof of health insurance, find in-network providers, pay claims, and manage your healthcare spending accounts.
Cigna has mixed reviews of its mobile app. It received a 4.8/5.0 score at the Apple App Store but꧋ only a 2.7/5.0 with Google Play. Positive reviewers like the fe𒐪atures and capabilities of the mobile app. Negative reviewers complained about technical issues, like the app freezing or constantly requiring them to reenter the password.
Aetna vs. Cigna: Customer Experience
Aetna | Cigna | |
---|---|---|
NCQA Rating (Out of 5 Stars) | 3.46 | 3.28 |
The 澳洲幸运5开奖号码历史查🐼询:National Committee for Quality Assurance (NCQꦆA) is a nonprofit organization that reviews health insurance plans. It gives plans a star rating on a 5-star scale based on th𝕴e quality of patient care, patient satisfaction, and the insurer's efforts to improve its coverage. On average, Aetna received a higher NCQA rating for its plans than Cigna: 3.46 versus 3.28. Both insurers did receive an above-average score for the NCQA ratings, though, showing decent customer satisfaction.
澳洲幸运5开奖号码历史查询:J.D. Power also surveys customers about their satisfaction with health insurance plans. It releases a study each year showing the top-rated insurer in terms of customer satisfaction. Aetna did much better here. It ranked as the best for customer satisfaction in the Northwest, Southwest, and East South Central regions. Cigna only won as the very best in New Jersey.
Aetna vs. Cigna: Discounts and Savings
Aetna and Cigna both offer special discounts and savings to policyholders. With Aetna, you receive discounts through CVS. You can get $0 virtual appointments from the doctors working at CVS MinuteClinics and $5 generic prescriptions from CVS pharmacies. You also receive a $100 annual credit to buy wellness products from CVS, such as cold remedies, allergy medication, and pain relief pills. Finally, you qualify for discounts on healthcare services such as fitness, vision care, and weight management, thanks to Aetna’s partnerships with other companies.
Cigna runs a TakeControl rewards program to encourage healthier lifestyles. If you take advantage of preventive care and policy recommendations from the MyCigna portal, you can qualify for up to $325 per year on a debit card or redeem for merchandise. Cigna also offers member discounts for wellness programs, including weight loss management, yoga, acupuncture, and physical therapy.
Aetna vs. Cigna: Enrollment Process
Aetna an🔴d Cigna use a similar enrollment process when you sign up for health insurance, especially for plans that use a standardized exchange like ACA and Medicare Advantage.
Individual and Family (ACA)
You can only sign up for ACA plans at certain times during the year. You can join any plan available in your area during open enrollment. This runs from November 1 to January 15 each year. Outside of open enrollment, you could join a plan for 澳洲幸运5开奖号码历史查询:specific reasons, like you lost coverage from moving or changing jobs.
If you are eligible to join a plan, you can see what’s available using an insurance exchange. If your state does not have its own exchange, you will sign up using the 澳洲幸运5开奖号码历史查询:federal exchange on Healthcare.gov. Either way, you’ll see the ACA plans in your area, including what’s available from Aetna and Cigna. The exchange will show th🌳e premium, deductible, out-of-pocket maximum, and provider network.
Once you find one you like, click enroll on the exchange to join the plan. You’ll need to enter your personal information and pay the first month’s premium to complete enrollment.
Medicare Advantage
Medicare Advantage plans follow a similar process. You can typically only 澳洲幸运5开奖号码历史查询:sign up during an open enrollment pe🌃riod (Oct. 15 to Dec. 7 for first-timers; Jan. 1 to March 31 if you’re switching plans). You may qualify for a special enrollment period in certain circumstances, such as if you change addresses, lose your current coverage, or lose or qualify for Medicaid. You sign up for Medicare Advantage plans using the Medicare.gov exchange. Enter your ZIP code to see the Medicare Advantage plans in your area, including those from Aetna and Cigna.
The exchange will show the premium, deductible, copayment, and plan rating from Medicare. It will also show whether the plan includes prescription drug coverage. If you find a plan you like, click enroll, and the exchange will walk you throu🌱gh the process to 🏅join.
Off-Exchange
Aetna and Cigna 🍰let you start the enrollment process and compare plans using their websites outside of the formal ꦰexchange. You enter the same information as you would on the exchanges. However, if you use an insurance company’s website, you’ll only see its plans, not everything in your area. For more help, you could contact an insurance agent or broker working with either company.
You can sign up for other health insurance plans, like dental and vision, through either the compa🧜ny’s website, itsജ customer service phone line, or with a company agent.
Alternatives to Aetna and Cigna
If you’d like more options to compare against Aetna and Cigna, check out our list of 澳洲幸运5开奖号码历史查询:best health insurance companies. Blue Cross Blue Shie♛ld stood out as the best overall health insurance company. It charges competitive premiums, has a wide selection of plan types, a vast provider network, and good customer satisfaction scores.
Kaiser Permanente had the highest quality plans, thanks to excellent customer satisfaction ratings. Oscar stood out for having the mostಞ health management programs. On top of health insurance, it includes programs for weight loss and to manage conditions such as asthma, depression, 🍸and diabetes. Aetna also made this list of top insurers because of its same-day care options through CVS.
We also have a list of the 澳洲幸运5开奖号码历史查询:best Medicare Advantage companies, if you’re in the market for a Medicare plan. UnitedHealthcare topped that list because of its high 澳洲幸运5开奖号码历史查询:Medicare star rating, large provider network, and wide range of choices. We also like Humana for𝓰 its nationwide coverage and Kaser Permanente for its quality and customer satisfaction. Cigna and Aetna are both also on this list.
Frequently Asked Questions
-
What’s the Difference Between Aetna and Cigna?
Aetna and Cigna are both large insurance companies, but one k𓆏ey difference is that Aetna is a subsidiary of CVS. Aetna policyholders can get discounted same-day care through CVS MinuteClinics plus deals on prescriptions and wellness supplies. Cigna is only a health insurance company. While it has partnerships with pharmacies and other wellness services, it doesn’t have the same built-in connection as Aetna enjoys with CVS. Besides this one noticeable difference, the companies sell a similar variety of plans, have similar provider networks, and receive similar customer satisfaction ratings.
-
Which Insurance Company Has the Largest Network of Providers?
Blue Cross Blue Shield has the largest network of providers. Its network has more than 1.7 million doctors and hospitals. Blue Cross Blue Shield also insures roughly one out of three Americans through its national network.
-
Are Cigna and Aetna Available on the Exchange?
Yes, Cigna and Aetna health insurance plans are available on the health insurance exchanges. You access ACA plans from both companies on your state’s exchange or the federal exchange, depending on your location. You access Medicare Advantage plans from both companies through 🍨the Medicare.gov exc🍃hange. Cigna and Aetna do not sell in every state. The plans available for you depend on where you live.
-
What Company Did Aetna Merge With?
Aetna me🌃rged with CVS in 2018 as part of an acquisition. While Aetna kept the same name and branding, it is now formally part of CVS Health. Through this deal, Aetna can offer its policyholders discounted care through CVS♔ pharmacies and MinuteClinics.
Methodology
To review Aetna and Cigna, we focused on some of the most important fact♌ors to consider when 🅺comparing health insurance companies. For each provider, we looked at the policies available, the cost of coverage, the coverage limits for various plans, the policy management tools, the overall customer experience, and the enrollment process. We also paid attention to the network size and area of availability for both companies.
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Aetna vs. Cigna
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