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Universal Credit / Investopedia
Our Take
There’s n𓃲ot much to distinguish Universal Credit personal loans from those of its parent company, Upgrade, besides higher fees and interest rates. Even so, Un🗹iversal Credit may be worth it in some cases—read on to learn more.
Next-day funding
Free VantageScore credit score
Offers direct payment to creditors
Can apply with a joint applicant or collateral
No mobile app
High interest rates
High origination fees
Limited customer support hours
- Universal Credit is owned and operated by Upgrade, a more well-known personal loan lender.
- Universal Credit personal loans come with higher rates and fees than Upgrade personal loans, and you’ll also have fewer term length choices.
- Universal Credit’s parent company, Upgrade, received below-average customer satisfaction ratings in J.D. Power’s 2024 survey of personal loan lenders.
If you haven’t heard of Universal Credit before, there’s a good reason: it’s only been around since 2020 when it quietly launched as a separate wing of Upgrade, a more established online personal loan lender. Given that the two lenders are actually the same company, Universal Credit’s personal loans look much the sam🌼e as Upgrade’s personal loa⛄ns.
Each lender offers personal loans ranging from $1,000 to $50,000 for debt consolidation and other🔯 purposes to borrowers living in all 50 states and Washi♕ngton, D.C. The qualification requirements for both lenders are similar, as well. However, Universal Credit charges higher interest rates and origination fees than Upgrade and offers fewer term lengths to choose from.
Why Trust Us
Pros Explained
- Next-day funding: Universal Credit starts the funds transfer process the business day after you accept your loan offer. It may still take a few days before you see it in your account, however.
- Free VantageScore credit score: You’ll have access to the Credit Health credit monitoring service through Universal Credit’s parent company, Upgrade. It’s not as good as a 澳洲幸运5开奖号码历史查询:FICO score, but it at least gives you some idea of your credit score status.
- Offers direct payment to creditors: If you’re using your loan funds to 澳洲幸运5开奖号码历史查询:consolidate other debt, Universal Credit can pay off your old debts for you. This process can take up to two weeks.
- Can apply with a joint applicant or collateral: You can’t apply with a co-signer, but you can apply with a joint applicant who shares the same rights and responsibilities for repaying the loan with you. Alternatively, you may be able to use a vehicle for collateral.
Cons Explained
- No mobile app: Upgrade offers a handy mobile app that helps you manage your accounts more easily. Universal Credit, unfortunately, does not; you’ll need to use your web browser to see your account details.
- High interest rates: Borrowers who qualify for the lowest rate will pay more at Universal Credit than Upgrade, which offers lower starting interest rates. However, the maximum rate is the same for both lenders.
- High origination fees: Similarly, well-qualified borrowers will pay a much higher 澳洲幸运5开奖号码历史查询:origination fee with Universal Credit than Upgrade—though the maximum fee charged by both lenders is the same.
- Limited customer support hours: Universal Credit operates a customer service phone line seven days a week. However, the hours are rather limited, ending at 6 p.m. PT on weekdays. Borrowers who work a late shift may be out of luck if they need help over the phone.
Tip
Some lenders don’t charge an 澳洲幸运5开奖号码历史查询:origination fee, especially if you’r🍎e a well-qualified applicant.
Types of Personal Loans Offered by Universal Cr꧒edit
Universal Credit’s flagship product is an unsecured personal loan that provides very few details to the casual loan shopper. You can use this loan for many different purposes.♛ Common reasons to take out personal loans include:
- Consolidating debt
- Moving to a new area
- Handling emergency expenses
- Repairing or upgrading your home
- Getting married and going on a honeymoon
Most personal loan lenders allow you to use your funds for whatever you want, with a few prohibitions against things like illegal activities or gambli𒆙ng. Universal Credit doesn’t specify whether it restricts loans for these purposes either, but it’s possible that it does.✨
According to 澳洲幸运5开奖号码历史查询:Investopedia’s 2023 Personal Lo🗹an Borrower surve✨y, debt consolidation is the most common reason cited for getting a personal loan. Paying for home improv🦂ements and large purchases were the next two most common reasons.
Universal Credit may offer 澳洲幸运5开奖号码历史查询:secured personal loans—but again, it provides no concrete details about how this process works. If it’s modeled after Upgrade secured loans, however, you can use a vehicle that you own for collateral. This may allow you a better chance of getting approved for a loan and possibly receiving lower interest rates.
Warning
Be extra cautious when using a vehicle as collateral for a loan. If you 澳洲幸运5开奖号码历史查询:default on the personal loan—even if it was for reasons outside🍰 of your control—you could end up losing your car.
Time to Receive Personal Loan Funds
There are two main steps before you can use your loan funds. First, you’ll need to be approved for a loan; actual disbursement (i.e., payment) of your loan funds is a separate step. Universal Credit doesn’t specify how long it takes to go through the loan approval process, although most online lenders use an automated system for th♈is.
Assuming you are approved for a loan, Universal Credit will send your loan funds over by the next business day. It does this via an ACH transfer into your bank account. Each bank has a different funds availability policy for ACH transfers, and depending on your bank’s policy, it could still take up to a few days before the funds become available to spend in your account.
Borrower Requirements
Universal Credit doesn’t provide a lot oꦺf information about what you’ll need to qualify for a personal loan aside from having fꦓair credit or better. Here are the requirements you’ll need to meet, at a minimum:
- Age: 18 years or older, or 19 years or older in Alabama
- Residency: U.S. citizen, permanent resident, or non-permanent resident with a valid visa
- Credit score: 580 or higher
- Bank account: Must have a valid bank account
- Email address: Must have a valid email address
Universal Credit Personal Loan Features
Don’t expect t🔯oo many features with Universal Credit personal loans, especially when compared with other lenders (or even Upgrade personal loans, for that matter). However, these loans do have a few helpful aspects, even if Universal Credit doesn’t provide any details:
- Credit insurance
- Payment information reported to all 澳洲幸运5开奖号码历史查询:three credit bureaus
- Direct payment to creditors (for debt consolidation loans)
- Interest rate discount for autopay and direct creditor payoff (for debt consolidation loans)
Co-Signers and Co-Applicants
If you need help in getting approved for a loan or if you want to share all of your finances—debt includౠed—with a partner, Universal Credit only offers one option to apply with someone else: a joint applic♊ation.
Applying for a 澳洲幸运5开奖号码历史查询:joint personal loan with a co-borrower (as opposed to a co-signer) carries more weight because your co-applicant is responsible upfront for repaying the loan with you. A 澳洲幸运5开奖号码历史查询:co-signer, by contrast—which Universal Credit does not allow you to apply with—is often easier to find because they’re only responsible for repaying the loan ifꦚ you’re unable to do so.
Can You Re🍌finance a Personal Loan With Universal Credit?
No. Universal Credit personal loans can’t be used to refinance another personal loan, only for new purchases. Oddly enough, its parent company—Upgrade—does allow you to refinance personal loans. It’s one of the few distinctions b🐟etween the 🍃two companies, besides the higher rates and fees that Universal Credit charges.
Customer Service
Universal Credi✃t may be tough to get ahold of at times, with only two ♐options available.
Medium | Contact | When |
---|---|---|
Telephone | 877-418-9765 | Weekdays, 5 a.m. to 7 p.m. PT Saturday and Sunday, 6 a.m. to 5 p.m. PT |
support-universal@upgrade.com | 24/7 |
Customer Satisfaction
Despite Universal Credit’s lack of transparency and the relatively poor ranking of its parent company, Upgrade, on J.D. Power’s annual customer satisfaction ranking, Universal Credit seems to have garnered a fair amount of support from actual customers.
Borrowers who’ve used Universal Credit personal loans have given the company an average rating of 4.8 stars (out of five) with Trustpilot, based on more than 3,000 reviews. A smaller number of customers have shared their thoughts with the Better Business Bureau, where Universal Credit has a similarly high rating of 4.8 out of five stars.
The high customer ratings translate to a rating of 4.7 (out of 5 possible) in Investopedia's Combined Consumer Review rating, which aggregates customer reviews from several sources.
How to Qualify For and Apply for a Un🌳iversal Credit Personal Loan
The 澳洲幸运5开奖号码历史查询:process of applying for Universal Credit personal loans works basically the same as with a🦂ny other lender. Here are the ಞmain steps:
- Pre-qualify. You can check your rates and loan options with Universal Credit without completing a full loan application. Universal Credit uses a 澳洲幸运5开奖号码历史查询:soft credit check to do this, so your credit score won’t be impacted.
- Shop around. Although not required, it’s highly recommended to check your rates with at least a few other lenders—the more, the better. In particular, it’s worth checking your rates with Upgrade, which may be cheaper than Universal Credit personal loans.
- Complete a full application. If you choose Universal Credit after seeing your full range of options, you’ll need to submit more information in a full application that the lender will provide. In particular, you’ll generally need to submit documents showing your proof of identity, bank account, and income.
- Receive final approval. Most online personal loan lenders approve applications quite quickly; often within a few minutes via an automated system. However, it’s always possible that your application will need further review, in which case a representative from Universal Credit will reach out to you.
- Receive funding. Universal Credit will send you a final loan agreement to review. Make sure you read through this carefully so you know what happens if you pay late, for example. Once you sign the agreement, Universal Credit will initiate an ACH transfer to your bank account on the next business day.
- Begin repayment. Universal Credit personal loans offer a discount if you 澳洲幸运5开奖号码历史查询:sign up for autopay. It’s best to do this during the sign-up process so you can ensure your loan payments are always made on time, saving you money on late fees and potential credit score damage.
Other Bankꦕing Services and Loans Offered by Universal Credit
Universal Credit doesn’t offer any other products. However, its parent com🅰pany, Upgrade, offers a few other financial tools geared toward helping people with limited access to traditional banking an𒊎d credit services.
- Upgrade credit card
- Upgrade checking and savings account
🐼 Compare Universal Credit With Other Personal Loan Lenders
APR Range | 11.69%–35.99% | 9.99%–35.99% | 7.44%–25.79% |
Loan Amounts | $1,000–$50,000 | $1,000–$50,000 | $5,000–$100,000 |
Loan Terms | 36–60 months | 24–84 months | 24–240 months |
Recommended Minimum Credit Score | 580 | 580 | 680 |
Origination Fee | 5.25%–9.99% | 1.85%–9.99% | None |
Time to Receive Funds | 1 day | 1 day | Same day |
The Bottom Line
We don’t view Universal Credit personal loans as a first-choice option. Its parent company, Upgrade, essentially of𒐪fers the same personal loan but with cheaper financing costs and a wider range 🌟of term lengths. Furthermore, Universal Credit doesn’t do a good job of distinguishing itself or providing relevant details, with most of its selling points being basic descriptions of how personal loans work in general.
That said, we still think it’s worth your time to check your rates with Universal Credit. There’s nothing to lose, since it offers pre-qualification with no 澳洲幸运5开奖号码历史查询:hard credit inquiry. Customers who’ve worked with Universal Credit seem to view it favorably, and if it does offer you better rates, you can be conf𒆙ident you got the best deal. If not, it’l꧒l be even easier to rule out Universal Credit personal loans in favor of something better.
Is Universal Credit Personal Loans Legit?
Yes. Universal Credit has been offering online personal loans since 2020 and is licensed to operate in all 50 states and Washington, D.C. The company is owned by 澳洲幸运5开奖号码历史查询:Upgrade, Inc., a larger and more well-known lender in the online personal loan space. Universal Credit is based out of the same headquarters as Upgrade in San Francisco, California.
What Credit Score Do💧 Y﷽ou Need for a Universal Credit Loan?
Universal Credit accepts applicants with FICO credit scores of 580 or higher, assuming they also meet all other requirements to get a personal loan. This is considered a fair credit score, meaning that Universal Credit personal loans may not be suitable for borrowers with bad credit scores. Similarly, borrowers with good credit scores may find it easy to find 澳洲幸运5开奖号码历史查询:more affordable personal loans than what Universal Credit can offer.
How Long Does It Takꦡe for a Universal Credit Loan to Be Approved?
Universal Credit does not provide any information on the timeline for loan approval (i.e., between when you submit your application and receive final approval). This is often a fast process with most online lenders, typically happening 澳洲幸运5开奖号码历史查询:within a few minutes for most borrowers. It can take longer if you have a unique financial situation,൩ however, such as being self-employed.
Once you’re approved, you can see your funds from Universal Credit in your account with✨in a few꧑ business days, depending on your bank’s processing timeline for ACH transfers.
What's the Most You Can Borrow From Universal Credit?
Universal Credit personal loans can be as large as $50,000 for qualified applicants. The lender will evaluate your income, debt payments, credit score, and other factors when calculating how much you can borrow for any loan, including a Universal Credit personal loan. You’ll stand the best chance of being approved for a 澳洲幸运5开奖号码历史查询:larger personal loan if you have a high incoꦐme, a strong credit score, and a relatively small percentage of your income going towards current debt payments.
Companies We Reviewed
Achieve, Affinity Federal Credit Union, 澳洲幸运5开奖号码历史查询:Alliant Credit Union, 澳洲幸运5开奖号码历史查询:American Express, Avant, Axos, Best Egg, FourLeaf Federal Credit Union, BHG Financial, Blaze Credit Union, Blue Federal Credit Union, Boeing Employees' Credit Union, Citibank, Connexus Credit Union, Discover, ENT Credit Union, Fig Loans, 澳洲幸运5开奖号码历史查询:First Tech Federal Credit Union, Greenstate Credit Union, Happy Money, 澳洲幸运5开奖号码历史查询:Lake Michigan Credit Union, Laurel Road, 澳洲幸运5开奖号码历史查询:LendingClub, LendingPoint, LendingUSA, Liberty Federal Credit Union, 澳洲幸运5开奖号码历史查询:LightStream, Mariner, Money Key, Mountain America Credit Union, 澳洲幸运5开奖号码历史查询:NASA Federal Credit Union, 澳洲幸运5开奖号码历史查询:Navy Federal Credit Union, Netcredit, Old National Bank, OneMain, OppLoans, 澳洲幸运5开奖号码历史查询:Patelco Credit Union, PenFed, Personify Financial, PNC Bank, Prosper, Reach Financial, Regions, Reprise, Rocket Loans, 澳洲幸运5开奖号码历史查询:Santander, Service Federal Credit Union, SoFi, 澳洲幸运5开奖号码历史查询:Summit Credit Union, TD Bank, Teachers Federal Credit Union, Truist, 澳洲幸运5开奖号码历史查询:U.S. Bank, 澳洲幸运5开奖号码历史查询:Universal Credit, Upgrade, Upstart, USAA, 澳洲幸运5开奖号码历史查询:Wells Fargo, Zable.
Methodology
To evaluate and rank personal loan providers, we collected and scored over 2,600 data points from 59 lenders, including traditional banks, credit unions, fintechs, and finance companies. We researched and evaluated 45 criteria such as APRs, loan amounts and terms, feesဣ, customer experience, and more. Research and data collection occurred from July 23 to October 18, 2024.
We organized the 45 criteria into four categories and weigh༒ted 26 (involving more than 1500 data points), using the others for background and editorial richness. We then scored and weighted each criterion to develop our overall star rating for each lender. The categories and their weights for this project are:
- Borrowing Requirements: 24.00%
- Lender Features: 24.00%
- Loan Costs: 30.00%
- Loan Terms: 22.00%
Learn more about how we evaluate personal loans in 澳洲幸运5开奖号码历史查询:our complete methodology.
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