Key Takeaways
- Trading platforms of prominent retail brokerages faced technical issues amid a stock market rout Monday.
- Clients of Fidelity and Charles Schwab reported issues logging into the trading platforms, the companies confirmed on X.
- The issues for Schwab and Fidelity were resolved after a few hours by Monday afternoon.
- DownDetector, a third-party app that tracks user-reported outages, showed a spike in number of issues reported for Schwab, Fidelity, E*Trade, and Vanguard.
Clients of Fidelity and Charles Schwab (SCHW) faced issues logging in and placing trades on their trading platforms Monday as the 澳洲幸运5开奖号码历史查询:global sell-of🅰f in stocks intensified.
Major U.S. stock indexes fell ♚sharply in intraday tradꦿing Monday, with the Dow, S&P 500, and Nasdaq all falling over 2% amid worries about the U.S. economy.
Inability to place trades using thജeir brokerage accounts left many users irate as the companies turned♕ to X to calm nerves.
Schwab customers had trouble logging into the brokerage platforms and faced longer than usual hold times with customer service, but at 12:38 p.m. Eastern the company said that the problem had been resolved.
Fidelity also confirmed the issues on X in response to client complaints, though it s🌱aid that the issue had been resolved as of 10:4꧙6 a.m. Eastern.
"We are aware some customers may have experienced issues logging in to Fidelity platforms earlier today. This is now resolved. We apologize for any inconvenience," Fidelity posted.
DownDetector, a third-party app that tracks user-reported outages, showed a spike in issues reported for Schwab, Fidelity, Morgan Stanley's (MS) E*Trade, and Vanguard a few minutes before markets opened Monday.
Morgan Stanley and Vanguard did not immediately re๊spond to requests for comment🌠s regarding the outages.
Update, Aug.5, 2024: This article has been updated to reflect that Fidelity and Charles Schwab trading outages have been resolved.